Measure, troubleshoot and fix end-user and applications performance issues
Efficient business operations are intrinsically linked to the seamless performance of digital platforms. By adopting digital experience monitoring, IT teams gain critical insights that provide a clear competitive advantage:
– Remote worker satisfaction is a key factor in improving employee retention rates and overall performance metrics. A digital environment conducive to remote work enhances job satisfaction and productivity.
– Uninterrupted network connectivity acts as the lifeblood for branch offices and retail outlets. This reliability ensures smooth daily operations and seamless customer interactions, contributing to positive overall experiences.In a world increasingly reliant on cloud-hosted web applications, their responsiveness and continuous availability are paramount. This is vital to align with user expectations and sustain user engagement.
Our digital experience platform keeps you ahead of issues keeping your end-user happy and productive
Network Performance Monitoring
- Network Performance Monitoring faces increasingly sophisticated challenges in the digital age, and our network monitoring capabilities offer a solution.
- Automated alerts guide teams to the root causes of network issues, taking into account users, locations, and destinations. They pinpoint problems such as BGP routing issues, cloud connectivity glitches, and ISP performance concerns. Our network visualization provides detailed insights into latency, data loss, and route shifts, significantly aiding in issue resolution and holding providers accountable.
- From Wi-Fi to SAAS and the Cloud, our platform accurately discerns Wi-Fi's true impact, distinguishing between network paths and facilitating troubleshooting. It also identifies devices connected via Wi-Fi or Ethernet, seamlessly transitioning to cellular data when necessary. Empower your network operations with precision and confidence.
Application performance Monitoring
- Our app monitoring module offers in-depth insights into user-application interactions, regardless of location or device. You can deploy it either on the application side or user side, depending on your needs. Opt for application-side deployment to monitor applications that are under your control. Implemented through a neutral JavaScript reference, it's performance-friendly, efficiently sending analytics to our platform without delays.
- Our application performance monitoring solution captures data related to page loads, API calls, and is suitable for both web apps and single-page apps. It provides valuable information on user context, connectivity (ISP, VPN, CASB/SASE), and performance whether on-site or remote. You can identify problematic transactions, hosts, and layers (DNS, network, cloud) for efficient issue resolution. It also reveals rendering intricacies and helps pinpoint gaps in application response, providing your team with detailed insights.
Real User Monitoring
- Our end-user monitoring platform, with Real User Tracking, gathers extensive data on application interactions, transactions, and device details across locations. Whether deployed on the app or user side, User-Watcher is the choice for applications beyond your control, such as SAAS.
- This tool, driven by a browser extension, impartially captures browser-processed analytics for apps configured in our solution, reducing the need for extra browser processing. It evaluates parameters like page loads and API calls for both traditional and modern apps. User context, connectivity (ISP, VPN, CASB/SASE), and distinctions between on-site and remote conditions are thoroughly examined.
Performance Analytics
- Obtain real-time user insights using our solution's tracking capabilities. Effortlessly monitor application connections, transactions, devices, and locations. Opt for app or user-side deployment, even for applications like SAAS that are beyond your control.
- Our User-Watcher, powered by a browser extension, captures browser-processed analytics without performance impact. It assesses page loads and API calls across various app types, revealing user context, connectivity (ISP, VPN, CASB/SASE), and distinctions between on-site and remote conditions.
- Efficiently identify problematic transactions, hosts, and layers (DNS, network, cloud) for issue resolution, enhancing your team's grasp of performance intricacies and ultimately optimizing user experiences.
Key Benefits Network Application Monitoring
360° view on performance of network, end-users and applications
Automatically detect bottlenecks and guide you for fixing issues
Pro-active alerting to avoid any performance disruption.
Contact us
Get In Touch
Contact Info
Basel Office
Barfüsserpl. 3
4312 Basel, Switzerland
UK Office
2 Lakeside Drive, London,
NW10 7FQ
France Office
92 Cr Lafayette
69003 Lyon
Mail Us
E: Sales@neptunegroup.net